FAQs.
Created by emergency workers who’ve felt the pressure, battled the fatigue, and experienced the strain on their mental health.
Our Story
Designed by those who know the impact of the job on mental health.
Charities
See how we give back and support frontline charities that help emergency workers.
Help Centre
Visit the help centre for support, resources, and guidance.
How does the subscription work?
Each month, you’ll receive a carefully curated Recovery Pack filled with wellbeing essentials, snacks, and exclusive content designed to support your physical and mental health. Subscriptions renew automatically but can be paused or cancelled anytime.
What’s inside the pack?
Every box includes a mix of high-quality items: healthy snacks, energising drinks, stress-relief tools, affirmations, and exclusive access to our online wellbeing zone with reflection prompts, CPD content, and community support.
Who is it for?
The Recovery Pack is designed for emergency workers such as paramedics, ambulance staff, NHS workers, police, fire services, and other frontline roles. If you work tough shifts and care for others, this is for you.
Can I cancel anytime?
Yes. You’re in full control. You can cancel, pause, or skip a month from your account dashboard, no questions asked.
What’s the 'Recovery Zone'?
It’s your exclusive online space with downloadable wellbeing tools, CPD reflections, monthly mental health content, and more, only available to subscribers.
I have a problem with my order?
Reach out to our Help Centre anytime for quick support. We’re here to help.